Privacy Policy

1. Introduction

Karya Siddhi Vinayaka Pty Ltd (ACN 698 306 964, ABN 96 698 306 964) respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

We may collect the following types of personal information:

• Identity information — name, position, company name, and business contact details.
• Communication information — email address, phone number, and correspondence history.
• Usage information — browsing behaviour on our website, including pages visited and time spent, collected via cookies and similar technologies.
• Enquiry information — details you provide when contacting us through our website or email.

3. How We Collect Information

We collect information when you:

• Visit our website (via cookies and server logs).
• Submit an enquiry or contact form.
• Communicate with us by email at [email protected].
• Engage our services or enter into a business relationship with us.

4. Purpose of Collection

We collect personal information solely for the following purposes:

• To respond to your enquiries and provide our services.
• To manage our business relationship with you.
• To improve our website and service offerings.
• To comply with legal and regulatory obligations.

5. Disclosure of Information

We will not sell, trade, or rent your personal information to third parties. We may disclose your information only where:

• You have given consent.
• Disclosure is required by Australian law or regulatory authority.
• It is necessary to protect our legal rights or the safety of others.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure storage systems and access controls. However, no data transmission over the internet can be guaranteed as completely secure.

7. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can configure your browser to reject cookies, but this may affect website functionality. We do not use cookies to collect personally identifiable information without your consent.

8. Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate information. Please contact us at [email protected] to make such a request.

9. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us at [email protected]. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days. If you are not satisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at [email protected].